Responsible Gaming
Our Commitment to You
At Melbourne School of Discontent, we're committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. If you choose to play pokies online, please do so responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal age in your jurisdiction) to gamble online. We take age verification seriously and comply with all Australian gambling laws. If you are under the legal age, please do not access our gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate problem gambling:
- Chasing losses by gambling more money to recover what you've lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essentials (rent, food, bills)
- Neglecting work, school, family, or relationships due to gambling
- Feeling anxious, irritable, or guilty about your gambling
- Increasing the amount wagered to achieve the same level of excitement
- Failed attempts to stop or reduce gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
Self-Help Tools
Take control of your gambling with these built-in protective features:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Restrict the amount of time you spend gambling in a single session
- Reality Checks: Receive periodic notifications during play to remind you how long you've been gambling and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
If you need help setting these limits, our customer support team is available to assist you.
Support Resources
If you're struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online – Free, confidential online counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Support
- GamCare (UK) – Free support and information
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Take Action Today
If you believe you have a gambling problem, or if someone you know is struggling, please seek help immediately. Problem gambling is a serious issue, but recovery is possible with the right support. Don't hesitate to contact one of the organisations listed above—they offer confidential, non-judgmental assistance.
Remember: It's never too late to ask for help.